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Services & Training

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The standard Solvinx implementation time is ten days. From this point you can use the tool with your own questionnaires and workflows. In addition to training we also offer service packages to enable you to take advantage of our support in the longer term too. This may be advisable for the performance of a pilot or full support in the complete rollout of the application in your organisation. 
 

Our extended services

In certain cases, a standard configuration of ten days proves not to be feasible. As regards the extended services we have developed for these cases you can choose from:

  • A pilot to test the applicability of SMART PIA in your organisation first in a small group of users. The issues encountered are then resolved before the full rollout of SMART PIA in your organisation.
  • Support with the full rollout of SMART PIA in your organisation. This can be project management and/or custom services such as the adjustment of workflows or questionnaires.

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Our SMART PIA training

The questionnaires are flexible and can be adapted to your needs

SMART PIA has been set up so that you as the customer can yourself modify the configuration whenever you want. This includes the questionnaires and workflows. To prepare yourself for this, you will have to attend a number of training sessions. We offer Administrator Training to SMART PIA administrators. Over one or two days the administrator learns how to modify a questionnaire and how rights can be assigned to users of the tool. The training is always offered and taken in addition to the standard configuration. 

It is also advisable to prepare all the end users for working with SMART PIA. During this training, which lasts about half a day, they will learn how to complete questionnaires and finish off all kinds of actions. This training is also offered with every standard configuration and with quality in mind is given in groups of not more than 12 participants.  

 

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